FREE SHIPPING ON ORDERS OVER $100 WITHIN NZ
Shipping
At this stage we are only shipping New Zealand wide due to the high cost of shipping internationally.
Shipping charges vary on location – you’ll see it applied in checkout after you add your address.
Estimated delivery times
Once you’ve made a purchase, your product will be dispatched from our Christchurch warehouse with 1-3 business days.
New Zealand Urban: 1-3 Business Days
New Zealand Rural: 2-4 Business Days
Please be aware that these times are estimates only.
Shipping terms and conditions
• During sale, busy periods or public holidays, you may experience a delay in receiving your order.
• We cannot deliver to PO Boxes. Please use a street address to avoid delays.
• Business days are Monday to Friday and do not include weekends or public holidays.
• While we will endeavour to make sure your order is delivered on time, we will not be liable for any loss of damage incurred by any person. This can be a result of third party carriers that we have no control over or any event which is out of our reasonable control or foresight. This also includes any delay due to an incorrect delivery address provided.
• All orders are subject to availability. We do our best to maintain accurate information regarding stock levels, but if any orders are out of stock at the time of purchase, you will be notified and refunded for those items.
• Eclips3 Sports NZ will not be held liable for any theft or damage for any parcel left unattended at your address. All risk in the parcel will remain with you upon delivery and we will not offer a replacement of refund for any loss or damage as a result of this.
Returns
Damaged/Faulty Goods
In the unfortunate event your goods arrive damaged, please contact us no later than 7 days after receiving your items to organise replacement.
Incorrect Goods
If the goods that have arrived are a mispick on our behalf, please contact us as soon as possible to organise replacement.